(We reprint these reviews as we received them – typos, caps, and all.)
1987 Ford Crown Victoria | 4 Door Sedan
“The reps on the Pacific coast at 89 were VERY friendly on the phone. Don't over-do it by being 'overly' freindly sounding on the phone with customers - can sound a little forced if you know what I mean, almost like the boss was hanging over their shoulder. Don't get me wrong, I was VERY pleased with 89's help locating me Diamond Glass.....Fast, accurate, and right to the point service. I ended up having Diamond Glass drive out to me to install the windshield, and they were terrific! The glass technition from Diamond was VERY informative, very professional, and has a really good eye for his job of installing windshields. I'm really glad I went with you folks at 89GLASS. Best Regards, David.”
1996 Ford Crown Victoria | 4 Door Sedan
“The entire system from the initial phone call to the final signing of the work order was extremely efficient, professional, and courteous. The original glass delivery time was a little later than scheduled, but what was really impressive was the fact that the installer kept in constant communication to let me know what was going on---any changes that might affect "our" time. This allowed me to have a much more productive day! My biggest pet peeve is not knowing when a service technician is coming and being held "hostage" to this uncertainty. This communication process effectively removed those chains and I really appreciated it. I would highly reccommend this shop to anyone that needs windshied replacement!' '' '' '' '....A Very Happy Customer!”