(We reprint these reviews as we received them – typos, caps, and all.)
2010 Ford Escape | 4 Door Utility
“I recently discovered a large crack on my windshield and knew it needed to be replaced. I called Shaffer and couldn't be more pleased. Making my purchase on line, he called the next day, answered my questions, and had a technician come out at our agreed time. He was prompt, cleaned up after himself, and did an outstanding job. The glass was on in a bout 45 minutes and all the stickers were placed back on almost as good as new. When I was at the car wash, even the attendant was amazed at what a good job he did putting the stickers back on. The price was reasonable, the work was great, and the windshield looks like new, complete with stickers. Exceeded my expectations.”
2014 Ford Escape | 4 Door Utility
“you guys were awsome. thank you very much i will tell everybody i can about your company the guy who cam and fixed my windshield i forgot his name but he was awsome and he was right on time eith everything he said he would be he is a great asset to your company thank you very much ”
2012 Ford Escape | 4 Door Utility
“Scheduling was the only thing. ”
2014 Ford Escape | 4 Door Utility
“On time, friendly and proficient. Will recommend them to everyone I know. ”
2013 Ford Escape | 4 Door Utility
“Excellent, Fast, Prompt, and Courteous service and great price! Highly recommend!”
2011 Ford Escape | 4 Door Utility
“Great Job!”
2015 Ford Escape | 4 Door Utility
“Service was performed on time and as expected. I did not appreciate the person who scheduled my appointment telling me the quoted price was correct. When in fact I was then charged tax”
2010 Ford Escape | 4 Door Utility
“The technician did a really good job and was very professional. However, when I received my receipt via email I learned that I was charged nearly $10 over my quoted price. According to customer service, I was supposed to be provided an updated price when scheduling my time. This did not occur. Also when signing the receipt on the technician's phone there was no price, only a blank area for signing. I didn't learn the actual cost until receiving the emailed receipt. When speaking to customer service, they were only able to take $32 of the nearly $100 extra off my cost. This means instead of being $50 under their competition quote, they wound up being $10 more expensive than the competition.”
2009 Ford Escape | 4 Door Utility
“Great service. ”
2014 Ford Escape | 4 Door Utility
“Very good service price is a lot cheaper then any other glass company very fast Appointment I call today, tomorrow the person Come to install the windshield I would recommend This company A Plus plus ”