Customer Reviews

“I'd pick you guys over safelight any day of the week ”

“Glass.net was easy and quick, the service was on time and quick but had a little problem with rueben. He was not able to make a tight seal with the side window so ill have to be getting it checked out by someone else their is a small crack in the window and the car so air goes through and makes noise when on fwy. He noticed problem and tried to fix it but couldnt. Assuming it was faulty product.”

“strongly recommend ”

“The Installer came to my residence to replace my windshield, and was courteous and professional upon arriving. We moved my car to a location on the street for him to begin work. First he identified that his dispatch had sent the wrong glass, and asked if I wanted to proceed with the work, and I approved it. I left him to work and went back inside. about 25 mins. later I looked out of the window, and saw a strange woman standing next to my car taking photos with her phone. When I went outside, he said it was his wife taking pictures because he had messed up during the installation and had cut a 2.5 inch gash in the fabric of the pillar inside the windshield on the right side. He admitted to messing up, and when I went to inspect and send pictures to his dispatcher, I noticed a new ding on the right front door under the rearview mirror, which is the exact area he was standing in during the installation. He did not admit to causing this ding. I sent pictures of the damage to the dispatcher, who offered to order the part and send a tech out to install it at a future date. I explained that I wasn't comfortable using any of his people on my car anymore, and I have taken the car to my dealership for proper repairs. I also noticed that the tech was in a hurry to leave after I discovered his mistake, and did not properly refit the molding on the new windshield and the roof of the car. I was very dissatisfied with my service experience, and now I have to fight with the dispatcher to reimburse me for the $300 dollars the dealership is charging me to fix the ding and replace the frame panel. Please reconsider using this company in the future for your clients.”

“I have glass replacement set up for later in the week. So I can't speak for quality just yet but feel comfortable saying it will be good. The customer service has been outstanding this far. Vendor has been good about following up, knowledgable so I feel comfortable saying I've had a good experience. ”

“It was a pleasure dealing with a "live" person. called and followed up, and called with an ETA”

“Excellent service, professional and very kind people. Thank you so much!”

“Awesome service. I will definitely use them again if I need glass!”

“Came right on time, very professional, price was exactly what I was quoted. Good experience.”

“I felt that the technician was not friendly and it made me feel uncomfortable. He was messy also and did not take care of my car when doing work.”