Customer Reviews

“Wonderful customer service and quick and thorough getting the job done! ”

“Super fast and very friendly! Way more affordable than the "famous" company with all the ads.”

“I must admit I was skeptical using this service, but decided to go for it given the responsiveness and price. Overall, my technician, Robert, from Big City Glass LLC, was a total pro. He knew exactly what to do with my Jeep even inquiring if I wanted to get a windshield replacement with the Jeep decals. Then he told me the price difference for that sheet of glass, so I passed and went with what is stock. I requested a quote on Monday afternoon, was contacted by Robert two hours later. I was able to schedule a 'come-to-me' fix for Wednesday. On Tuesday afternoon he informed what time on Wednesday he would show up, which was between 2-4 pm. At 2:45pm on Wednesday he said he was on his way. Got to me by 3pm, said the job would take 45 minutes and that's exactly how long it took. You can tell Robert knows his glass. Finally, the price point was way lower than anythign else I could find and about half of what it would have cost if I went through my insurance company which quoted me $500. This only cost $220. I'm really impressed - David (Washington D.C.)”

“The process of repairing our damaged windshield could not have been more simple.”

“On time polite and caring service provider. About sums it up.”

“Happy with my service & the tech. Appt window was not met.”

“Did a great job... friendly informative father and son team!!”

“Fast, easy. Fairly priced.”

“They were very accommodating of my situation, quick, and very easy! ”

“Great service- thank you”