(We reprint these reviews as we received them – typos, caps, and all.)
2001 Volkswagen Passat | 4 Door Sedan
“Everything was EXCELLENT! Great Job!”
2000 Volkswagen Passat | 4 Door Sedan
“I was very happy with the service I received. I was able to get a next-day appointment for a Saturday and I was given a 2-hour window for when the technician would arrive. He called the morning of the appointment and told me when he would arrive. There was one glitch, but it was resolved in a timely manner. The glass the technician brought was for a VW Jetta and I have a VW Passat, so it didn't fit. However, a replacement arrived in about 30-45 minutes and the job was completed. Since they came to my home to install the glass, they small delay was not a problem.”
2000 Volkswagen Passat | 4 Door Sedan
“great”
2004 Volkswagen Passat | 4 Door Sedan
“Highly competent installation.”
2006 Volkswagen Passat | 4 Door Sedan
“The tech was unfamiliar in how to replace my glass as it is a foriegn 2006 model. He attempted to repair but stopped to inform me that he was afraid he might ruin the motor mechanism in the door. He asked if it was ok to stop and consult his shop and then he would be out the next day to repair it or not. Well he came out and fixed the window in under an hour.I appreciated very much the tech's honesty as integrity anymore is a lost characteristic. He left my car neat and devoid of any glass and even fingerprints. Simply awesome and I did not have to leave my home.”
2000 Volkswagen Passat | 4 Door Station Wagon
“I found that the customer service over the phone was excellent. The agents I spoke with were very courteous, clear and helpful.”
2001 Volkswagen Passat | 4 Door Sedan
“The guy who replaced my windshield, was great.. I think you all should give him a customer appreciation award. ”
2005 Volkswagen Passat | 4 Door Sedan
“The ease of scheduling was great and you actually saved me money! Service was professional and done with good quality.”
2000 Volkswagen Passat | 4 Door Sedan
“I was told that the driver would call me around 9am to give me the 2 hour window. He called around 9:30am to say that he would at my car between 10am-12pm. This was not a big problem but the problem was that I could hardly understand his english. I had to ask him (very loudly from my office desk) what he was saying and then repeat myself as well. This, I think, is very unprofessional! He also, did not leave the car or inside of the windshield very clean. He should have put paper down on the floor if he was going to put his feet on it.Otherwise, I would still recommend them.”
1990 Volkswagen Passat | 4 Door Station Wagon
“All very good. I wish more service businesses were as good as these people”